Quercus Serenity

Privacy Policy

Effective Date: 4/7/2025

Welcome to Quercus Serenity (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://quercusserenity.com (“Website”). By using the Website, you agree to the collection and use of information as outlined herein.

1. Information We Collect

a. Personal Information:

  • When you contact us or make a booking, we may collect information such as your name, email address, phone number, billing details, and booking preferences.

b. Usage Data & Cookies:

  • We and our third-party partners may collect data such as IP address, browser type, pages visited, referral site, and time stamps.
  • Cookies and similar tracking technologies help us understand site traffic and improve user experience. You can manage your cookie preferences through the cookie banner.

Read our Cookie policy

2. How We Use Your Information

We may use your information to:

  • Process bookings, payments, and communications.
  • Provide customer support and manage reservations.
  • Send marketing communications (with consent).
  • Improve and personalize our website and services.
  • Ensure legal compliance and protect our rights.

3. Sharing of Your Information

We may share your information with:

  • Third‑party providers: For marketing, analytics, email campaigns, and customer management.
  • Legal Authorities: If required by law, court order, or investigation.
  • Business Transfers: In case of asset sale, merger, or similar corporate event.

We do not sell your personal information to third parties.

4. Cookies & Tracking

Our Website uses cookies and similar technologies. Cookies are categorized as:

  • Necessary: Essential site function (non‑optional).
  • Functional & Preference: Enhance user experience (can be managed).
  • Analytics & Marketing: Help us understand and improve usage.

You can opt-out or manage cookie settings at any time via the cookie banner.

5. Data Retention

We retain personal data only as long as necessary for business or legal purposes—such as bookings, transactions, and customer support. After this, data is anonymized or securely deleted.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing and obtaining a copy of your data.
  • Correcting or updating inaccurate data.
  • Deleting your data (“right to be forgotten”).
  • Restricting or objecting to processing.
  • Portability of your data to another provider.
  • Revoking consent where given.
  • Opting out of marketing communications (via unsubscribe link or contacting us).

To exercise these rights, please contact us at contact@quercusserenity.com. We may ask for verification before processing requests.

7. Security of Your Information

We use appropriate technical and organizational safeguards (encryption, secure servers, access controls) to protect your information. However, no system is fully secure. You share personal data at your own risk.

8. Children’s Privacy

Our site is not intended for those under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. International Transfers

Our services may involve transferring your data to and storing it on servers in Spain or other countries. We ensure data is protected in compliance with applicable laws (e.g., GDPR), including appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If the changes are significant, we’ll post a notice on the site or notify you by email. The “Effective Date” at the top will reflect revisions.

11. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please reach out:

Quercus Serenity
Real de la Quinta, Quercus, Lago de Como,
29678 Benahavís, Costa del Sol, Spain
Email: contact@quercusserenity.com

Things to do in the area

Marbella, located on Spain's Costa del Sol, offers a blend of luxurious experiences, rich history, and vibrant culture. Here's a curated guide to help you make the most of your visit:

  • Hiking in La Concha – Conquer Marbella’s iconic mountain for panoramic views of the coast and even Morocco on a clear day.
  • Caminito del Rey – A thrilling walkway pinned to a gorge just over an hour’s drive from Marbella. Not for the faint-hearted!
  • 4x4 or buggy tours – Explore the Andalusian hills, riverbeds, and hidden villages off-road.
  • Canyoning in Benahavis – Discover the beauty of Spanish nature with a guided tour. Suitable for the whole family.
  • Boat rental or dolphin-watching tours – Depart from Puerto Banús and discover the Mediterranean in style.
  • Golf – Tee off at world-class courses like Los Naranjos, La Quinta Golf, Magna Golf or Real Club de Golf Las Brisas.
  • Padel & tennis – Many clubs and resorts in the area offer lessons and court rentals like Villa Padierna Racquet Club 
  • Horseback riding – From beach rides to mountain trails, stables like Club Hípico El Repique offer great experiences.
  • Yoga with a view – Book a private sunrise or sunset yoga session at the beach.
  • Spa days – Relax at luxurious wellness centers like Six Senses at Puente Romano or the Anantara Villa Padierna spa.
  • Tapas hopping in Marbella Old Town – Get lost in the charming streets and enjoy authentic bites with local wines.
  • Fine dining experiences – Discover Sea Grill at Puento Romano , Nomad or Magna Cafe.
  • Beachfront chiringuitos – Savor grilled sardines or paella right on the sand at spots like Camuri La Cuchis  or Trocadero Estepona
  • Local wine & olive oil tastings – Join a tour or visit a finca inland Ronda
  • Cooking classes – Learn to prepare traditional Andalusian dishes with local chefs.
  • Puerto Banús nightlife – Glamorous beach clubs, rooftop cocktails, and nightclubs with international DJs.
  • Live music & flamenco shows – Enjoy authentic Andalusian culture at Tablao Ana María.
  • Open-air cinema nights – Seasonal outdoor movie screenings under the stars.
  • Casino Marbella – For a stylish evening of games, drinks, and dining.
  • Contemporary art galleries – Explore spots like Ralli Museum or Espacio Salvador Samà.
  • Andalusian white villages – Take a day trip to Mijas, Ronda or Casares—charming, authentic and full of character.
  • Shopping – From high-end boutiques in Puerto Banús to artisan markets in San Pedro or Marbella Old Town.
  • Cultural festivals – Look out for events like Marbella Feria (June) or the Starlite Marbella Music Festival (summer).

This luxurious apartment has a fully equipped kitchen with appliances and accessories from top brands like Smeg and Siemens.

The dining area is integrated into the spacious living room and TV area.

The interior boast high-end finishing, including underfloor heating, home automation system, a wine bar and an integrated fireplace.

The living room and all other rooms are connected to the outdoor terrace.

The fantastic terrace, with direct views of the valley and the sea, allows you to enjoy the mornings, the fantastic multicolored sunsets of Marbella and the summer nights.

The master bedroom has a King Size bed, en-suite bathroom, fitted wardrobes and a safety deposit box. The second bedroom has 2 single beds who can be fitted together and has access to a second bathroom.

This modern apartment is perfect for an unforgettable and relaxing vacation surrounded by nature.

The gated community ensures 24-hour security, with properties designed for maximum privacy.

High-speed WiFi connection with fibre optics.

Direct access from the parking lot which has one dedicated parking space.

The development has a wonderful outdoor pool, including a kids pool, with unspoiled views of the mountains and the sea.

  • Sea view
  • Mountain view
  • Pool view
  • Lake view
  • Garden view
  • Golf course view
  • Walk in shower
  • Towels & amenities
  • Hair dryer
  • Bed linen and beach towels
  • Extra pillows and blankets 
  • Motorised window blinds 
  • Safe
  • Fitted wardrobe    
  • Washing machine 
  • Tumble dryer 
  • Iron and iron board 
  • HD OLED TV
  • Sound system by Sonos
  • Fitness equipment
  • Books and reading material
  • Central air conditioning
  • Underfloor heating
  • Fireplace: gas
  • Alarm system 
  • Smoke detector 
  • Flood detector  
  • Fire extinguisher 
  • First aid kit
  • Security camera system. Only active when the alarm system is fully armed
  • WiFi
  • Fibre optics
  • Fully equipped kitchen 
  • Fridge 
  • Freezer  
  • Multifunctional oven & microwave oven
  • Built-in induction cooker
  • Dishwasher 
  • Kettle 
  • Coffee maker : espresso machine , cafetière 
  • Toaster 
  • Cooking utensils , pots and pans , oil ,salt and pepper 
  • Plates and cutlery 
  • Crystal wine and water glasses
  • Access to a lake 
  • Private entrance 
  • Paid access to the resort , Guest can use nearby resort facilities 
  • Private balcony
  • High end garden furniture
  • Outdoor dining area
  • Sun loungers
  • Private BBQ and grill: gas
  • BBQ utensils
  • Drying rack for clothes
  • Landscaped garden  
  • Free parking on premises 
  • Free street parking  
  • Shared pool – available all year 
  • Lift 
  • Electric vehicle charging station, Guests can charge their electric vehicles at the property at an extra charge 
  • Customised check-in and check-out , 
  • Restaurant reservations, grocery shopping, laundry service and additional cleaning (at an extra charge)

For rentals as from 30 days, utilities will be charged separately